How to Manage Your Social Media Comments

If your social media strategy is anything like ours, then your brand is probably on numerous social media sites. That means you have a bunch of fans visiting and interacting with each post that you publish. There is a certain response etiquette that is important to follow when answering your fans. Let’s take a look at each social platform and see how to enhance our response strategy.

Social Media Spotlight: Get-A-Game

This Wednesday, we are happy to inform our readers on how app developers can build awareness for their new product by using social media marketing.  Get-A-Game is a free app that connects people looking for pickup games and sport play. Whether it’s basketball in Brooklyn, soccer in Salem, or wiffle ball in White Plains, the mobile app gives you all the tools you need to live an active lifestyle. We had the pleasure of speaking with Dan Tashman about the new app, and here’s what he had to say…

The Profile of the Social Consumer and How to Interact With Them

Let’s face it; social media has changed the way businesses have to interact with their customers. What used to be a one-way, company-centric selling process has become a customer-driven procedure. Social media has revolutionized the way consumers go about buying their products and services. If your business doesn’t understand the new-age purchasing behavior of your consumers, you are sure to be left in the dust.

Why You Need a LinkedIn Company Page: New Status Updates

If you are a business professional who is not currently using LinkedIn, it’s time to create an account. This social media powerhouse currently has 120 million members worldwide, which includes executives from every 500 Fortune Company.  LinkedIn is a great tool to connect and build relationships with business professionals inside and outside of your industry. Once you begin using LinkedIn as a networking tool, you can expect to see an increase in productivity and success for your company.

What the New Facebook Features Mean for Your Business Page

The newest changes made to Facebook have been getting a lot of mixed reviews from users everywhere. Facebook aims to engage its users with new features such as the ticker and the selected top stories depending on their “interests.” While the ticker shows users every move made by any of their friends throughout their network, the updated newsfeed pulls stories, posts, and photos that Facebook believes would be most valuable to you. On the Facebook blog, they compare the newsfeed to reading the first page of a newspaper; what matters most will be shown first. How does this have an impact on the businesses that have created a buzz on Facebook?

How to Make Your Social Media Sites Stand Out From the Competition

Do you sit down and look at your company’s Facebook page everyday thinking, what can I do differently? Do you find that you are posting the same kind of material daily or that when you try to engage your audience with a thought-provoking question, there’s no response? It’s time to step your social media game up. Let’s see how we create a buzz around your Facebook, Twitter and blog sites…

Social Media Spotlight: Behind the Burner

For this week’s Social Media Spotlight, we are pleased to introduce Behind the Burner. Behind the Burner is a food based e-brand that focuses on bringing the tips, tricks and techniques of culinary masters, entrepreneurs and more to the masses with videos, recipes, blog posts and product reviews. The vision for this business was to educate and share experiences on numerous culinary topics, and that’s just what they did! We were lucky enough to speak with Kaitlin, the Social Media Manager, and gain insight to their marketing strategy. Let’s see how social media has helped Behind the Burner to reach their audience.

Social Media Content Strategy: How, When and What to Post

A large portion of my job is to conduct research in order to find how and if local businesses are using social media. For the most part, many companies have a Facebook and Twitter page set up, but seem to post infrequently and only use content that directs their fans to their website. This is upsetting for me, as I’m sure most of these companies believe they have a good social media strategy in place. Unfortunately, this is not the case. Content is king when it comes to your social media strategy, so let’s see how, when and what you should be posting.

Labor Day Special: Why You Need Social Media for Holiday Sales

Happy Labor Day everyone! We hope you are enjoying your Monday off. Labor Day, like all other federal holidays, is a very important day for marketers worldwide. Why, you ask? Because this is a day where online sales skyrocket and shopping centers are packed. Customers are out and about, and they’re looking for sales. With so many stores, sites and sales to choose from, how are they going to find out about yours? That’s where social media comes in.

Are You a Social Media Expert?

The answer is no. No one is a social media expert, and you shouldn’t believe an agency or person if that is what they claim to be. This statement may seem controversial, as it is coming from a social media marketing and management business owner, but it is the truth. I’m not going to sit here and tell you that my partner and I are experts because we’re not. We are extremely good at what we do and are very knowledgeable about how social media marketing works in a business sense, but to call ourselves experts is a straight out lie. And if you think you’re an expert, you are lying too.

Social media is constantly changing. Therefore, it is not a communication channel that a person can ever fully understand. New social sites, like Google+, pop up every other week. How can you be an expert in something that is new to everyone?